FAQ
FAQs FAQs
Answers to common questions about PROVE technology services, quotations, projects, maintenance and support.
- Do I need a site survey?
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It depends on the project. Surveys are useful when physical layout, cable routes, equipment placement or existing infrastructure affect the design.
- How do I request a quote?
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Share your project scope, location, BOQ or requirements using our quotation form.
- Can you work with our existing equipment?
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We assess compatibility, condition and supportability before recommending reuse, integration or replacement.
- Can I request supply only?
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Yes, subject to availability, specifications and the agreed commercial terms.
- Where do you operate?
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We support projects across the UAE, including Dubai, Abu Dhabi, Sharjah and Al Ain.
- What does PROVE do?
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We deliver integrated technology solutions across nine capability areas, including infrastructure, servers, cybersecurity, cloud, software, security, communications, managed IT and hardware supply.
- How long does implementation take?
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The schedule depends on scope, material availability, site readiness, access and acceptance requirements. Milestones are defined in the agreed proposal.
- Do you provide documentation?
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Agreed technical documentation, test records and relevant training are included according to the project scope.
- Do you provide an AMC?
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Yes. Coverage, visits, support hours, response targets and exclusions are defined in each agreement.
- Do you offer remote support?
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Yes, for suitable issues with authorized access. Some problems require physical inspection or an on-site visit.


