FAQs

banner
shape1
shape2

FAQ

FAQs FAQs

Answers to common questions about PROVE technology services, quotations, projects, maintenance and support.

Is hardware replacement included in an AMC?
Only if explicitly stated in the agreement.
How do I request warranty support?
Share the project reference, equipment details and issue description. Applicable warranty terms will be reviewed.
Can you guarantee complete protection from cyber threats?
No technology can eliminate all risk. We design layered controls and recommend ongoing review and maintenance.
How is CCTV recording storage calculated?
Camera count, bitrate, recording schedule, retention and usable storage capacity determine the requirement.
Do you work with multiple technology vendors?
Yes. Technology is selected according to suitability, compatibility, lifecycle and commercial requirements.