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CRM Platforms

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CRM Platforms

CRM Platforms

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Give your sales team a clear view of every customer relationship

PROVE helps sales and service teams plan and implement CRM Platforms with a focus on clearer visibility of customer relationships. We consider the systems already in place, what needs to change and the requirements that will shape the solution before recommending a scope.

What the solution includes

Customer records, sales stages, activity tracking and reporting. The final equipment, configuration, implementation activities and documentation are defined in the agreed proposal. Where applicable, compatibility with current systems and the transition plan are reviewed before deployment.

What to consider before investing

Define lead sources, pipeline stages, customer records, follow-up tasks and reporting. Consider integration with communication or other business systems where required.

What a successful outcome looks like

The goal is clearer visibility of customer relationships. Agree the expected functionality and acceptance checks before implementation so the result can be evaluated against your requirements.

Our delivery approach

  1. 1. Discovery
  2. 2. Workflow design
  3. 3. Development
  4. 4. Integration
  5. 5. Testing & UAT
  6. 6. Deployment & support

The exact activities depend on the agreed project or service scope.

Frequently asked question

Can CRM be customized to our sales process?

Yes, where the selected platform supports the required fields, stages, workflows, roles and integrations. We first map the sales process and agree the reporting and data requirements.

Start with your requirements

Show us your sales process and current customer tracking method. We can review the details and help you determine the appropriate next step, including a defined scope or quotation where applicable.

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